Care Refresh + | DJI

Care Refresh + | DJI

Care Refresh + FAQ's

Based on DJI Care Refresh, DJI Care Refresh+ offers you one more replacement and extends the official coverage period. DJI Care Refresh+ protects your product for a whole year with Express service, free shipping, and priority service, so you can fly without worrying about water damage, collisions, malfunctions, or other accidents. 

Please Note:
1. Before purchasing DJI Care Refresh+, ensure that the DJI Care Refresh purchased for your product is still valid and that there is at least one replacement left.

You must have purchased DJI Care refresh before purchasing DJI Care refresh +. After DJI Care Refresh becomes active, you can purchase DJI Care Refresh +.

2. After DJI Care Refresh+ is purchased, your service agreement will be sent to you via email. DJI Care Refresh+ will be bound to your product automatically and come into effect within 24 hours.

If you already have an activation code for DJI Care Refresh+, click here to bind it to your aircraft.

3. The replacement service provided by DJI Care Refresh+ is valid for one year and does not start until DJI Care Refresh expires. The product's warranty period is immediately extended after you receive the service agreement of DJI Care Refresh + and has the same expiration date as the replacement service.

4. DJI Care Refresh + and the corresponding product must be purchased from the same country or region since the benefits provided by DJI Care Refresh + are only eligible in the region where it was purchased.

5. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.